Operations & Supply Chain

1. Our operations could absorb 20% more volume next quarter without breaking.

2. We know our biggest bottleneck and someone owns fixing it.

3. Overtime, expediting and rework are tracked and trending down.

4. We hit our delivery promises at least 95% of the time.

5. When a problem repeats, we fix the cause, not just the symptom.

6. Customers get the same quality whether or not a senior leader is involved.

7. If our biggest supplier failed, we could keep serving customers within a month.

8. We review supplier cost, quality and risk at least twice a year.

9. We know our exposure to tariffs, freight and single-source parts.

10. Every site and team runs from the same playbook and reports the same numbers.

11. Key processes are documented, measured and owned by name.

12. A short daily or weekly operating rhythm keeps issues visible before they become fires.

13. Our ERP and operating systems give us accurate data without heavy spreadsheet work.

14. We know the cost of each unit, job or order we deliver.

15. We have automated the manual work that slows us down most.